https://community.ee.co.uk/t5/EE-app-and-website/New-customer-can-t-do-a-thing/m-p/1282953#M45488 <P>Any new customers here able to advise how long you need to wait before your your account can be correctly initiated? &nbsp;I am aware this is effecting 1200 plus new customers, but been waiting 2 weeks and still no update? &nbsp;</P> Thu, 10 Aug 2023 14:03:05 GMT WDof3 2023-08-10T14:03:05Z https://community.ee.co.uk/t5/EE-app-and-website/New-customer-can-t-do-a-thing/m-p/1282953#M45488 <P>Any new customers here able to advise how long you need to wait before your your account can be correctly initiated? &nbsp;I am aware this is effecting 1200 plus new customers, but been waiting 2 weeks and still no update? &nbsp;</P> Thu, 10 Aug 2023 14:03:05 GMT https://community.ee.co.uk/t5/EE-app-and-website/New-customer-can-t-do-a-thing/m-p/1282953#M45488 WDof3 2023-08-10T14:03:05Z https://community.ee.co.uk/t5/EE-app-and-website/New-customer-can-t-do-a-thing/m-p/1282974#M45490 <P>So the answer is Two weeks, finally after another few calls to 150, an nice man from the Ireland call centre for tech support has sorted it out<span class="lia-unicode-emoji" title=":raising_hands:">🙌</span><span class="lia-unicode-emoji" title=":raising_hands:">🙌</span>. &nbsp;Thanks EE, now to test the network.. &nbsp;</P> Thu, 10 Aug 2023 15:15:20 GMT https://community.ee.co.uk/t5/EE-app-and-website/New-customer-can-t-do-a-thing/m-p/1282974#M45490 WDof3 2023-08-10T15:15:20Z