https://community.ee.co.uk/t5/EE-app-and-website/App-Error/m-p/1282017#M45411 <P>Hey.&nbsp;<BR />I am EE user. And also having account on EE app. On EE app when i click on shop. And error appears that you are not account holder. I attached screenshot of it. &nbsp;<BR />How can i sort it.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0647.png" style="width: 1242px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26949i40BAB72B9788E5EA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0647.png" alt="IMG_0647.png" /></span></P><P> </P> Mon, 07 Aug 2023 12:56:38 GMT IbrarGohar 2023-08-07T12:56:38Z https://community.ee.co.uk/t5/EE-app-and-website/App-Error/m-p/1282017#M45411 <P>Hey.&nbsp;<BR />I am EE user. And also having account on EE app. On EE app when i click on shop. And error appears that you are not account holder. I attached screenshot of it. &nbsp;<BR />How can i sort it.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0647.png" style="width: 1242px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26949i40BAB72B9788E5EA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0647.png" alt="IMG_0647.png" /></span></P><P> </P> Mon, 07 Aug 2023 12:56:38 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-Error/m-p/1282017#M45411 IbrarGohar 2023-08-07T12:56:38Z https://community.ee.co.uk/t5/EE-app-and-website/App-Error/m-p/1282031#M45412 <P>Hey there you need to go in setting and permissions and makesure you’re down as the bill payer. If not add yourself. In the MY EE website click plans and subscriptions and scroll down to settings and permissions and then click manage numbers. This should be in there thanks</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2108.jpeg" style="width: 1290px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26951i7942B48A2BD03211/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2108.jpeg" alt="IMG_2108.jpeg" /></span></P><P> </P> Mon, 07 Aug 2023 13:23:01 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-Error/m-p/1282031#M45412 Gareth43 2023-08-07T13:23:01Z