topic Re: My new home address in EE app and website

My new home address

Agnieszka282 — Thu, 13 Jul 2023 05:12:40 GMT

Hello,

I want to change my home address that is under my EE account as I don’t live there anymore

Thank you,

Agnieszka

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Re: My new home address

Christopher_G — Thu, 13 Jul 2023 07:06:00 GMT

Hi @Agnieszka282

Is this for your Mobile or Broadband account, or both?

Chris

Re: My new home address

Agnieszka282 — Thu, 13 Jul 2023 12:13:06 GMT

Hi,

It’s only my Mobile phone account. I don’t have broadband with EE.

Thanks

Re: My new home address

Christopher_G — Thu, 13 Jul 2023 12:44:05 GMT

Thanks, @Agnieszka282

You can change your address in your My EE account. It's in the Plans & add-ons section.

Chris

Re: My new home address

Mariakallai — Mon, 31 Jul 2023 09:35:46 GMT

I want to change my address

Re: My new home address

Leanne_T — Mon, 31 Jul 2023 09:38:31 GMT

Hi @Mariakallai

You can change your address in your My EE account online, within Plans & Subscriptions.

Leanne.

Re: My new home address

mmasihprem — Thu, 05 Oct 2023 13:08:21 GMT

Hi there ,

I have noticed that my home address wrong could you please correct my address

Re: My new home address

James_B — Thu, 05 Oct 2023 13:13:13 GMT

Welcome to the EE Community @mmasihprem 🙂

To update your address in the My EE app, please select your mobile plan from the Plans and subscriptions tab, followed by settings.

Hope this helps.

James

Re: My new home address

RobiLondon — Sat, 11 Nov 2023 15:08:34 GMT

I want to change my home address that is under my EE account as I don’t live there anymore

Re: My new home address

James_B — Sat, 11 Nov 2023 15:30:17 GMT

Hi @RobiLondon,

Welcome to the EE Community. 🙂

Tap here to update your address.

Hope this helps.

James