topic Re: Account holder in EE app and website

Account holder

Jamie09112 — Wed, 29 Mar 2023 19:30:00 GMT

It says I’m not the account holder when I am ?

Jon_K — Thu, 30 Mar 2023 07:10:19 GMT

Have you set yourself up as the account holder in settings?

Our Customer Care team can help to set you up as the account holder if you're having trouble.

Jon

waynescott523 — Sat, 29 Jul 2023 11:20:47 GMT

I've 2 accounts on EE for myself and my partner, yet when I log into my account to gift data, it says I'm not the account holder? So frustrating !!

Katie_B — Sat, 29 Jul 2023 11:51:47 GMT

If you are the account holder but your My EE account is set as a user please give us a call and our mobile care team will help change this for you.

Katie