topic Re: Adding number to My EE before transfer is complete in EE app and website

Adding number to My EE before transfer is complete

JakeT12 — Fri, 28 Jul 2023 12:06:49 GMT

Hello, I have just started a new Pay Monthly plan with EE and have chosen to keep my old number from Three, I have just submitted the transfer request online.

I made a My EE account but I'm not sure if I should add the sim to the account using the number on the EE sim or wait for it the transfer to complete.

If I just use the number on the sim, will it automatically update in My EE when the transfer finishes?

Or would it just best to wait?

Thanks.

Re: Adding number to My EE before transfer is complete

Chris_B — Fri, 28 Jul 2023 13:07:49 GMT

@JakeT12 Your number will automatically change on your account once your number has ported over. Your number will not port now till Tuesday as number ports take up to 24 hours and are not started late Friday or over the weekend. You can create an account with the number on the sim

Re: Adding number to My EE before transfer is complete

JakeT12 — Fri, 28 Jul 2023 13:18:58 GMT

Thank you, I appreciate it.