https://community.ee.co.uk/t5/EE-app-and-website/Sim-card-blocked/m-p/1277783#M45026 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3758739">@Naseemkhan12</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>This is not customer service and there is no account access, so you will have to ring customer service to get this sorted.</P> <P>Why do you believe that your SIM card has been blocked?</P> <P>If you believe the SIM card is not working, have you taken it out, given it a clean, also clean the SIM card slot and see if that makes any difference. Another thing is to try the SIM card in another phone to see if there is a problem or whether it works, but make sure that if it is in a phone from another network, that the phone is unlocked.</P> <P>If there is a problem with your SIM card, then you may need a replacement SIM card.</P> <P>Is it not working in one area or everywhere?</P> <P>If in one area, could you click here and check whether there is a problem where you are, you can also register and receive updates and report that there is a problem where you are:</P> <P><A href="https://coverage.ee.co.uk/coverage/ee" target="_blank">https://coverage.ee.co.uk/coverage/ee</A></P> Tue, 25 Jul 2023 20:17:19 GMT Schockwave 2023-07-25T20:17:19Z https://community.ee.co.uk/t5/EE-app-and-website/Sim-card-blocked/m-p/1277733#M45021 <P>Hiya my sim card xxxxxxxxxxxx is not working. Could you please fix it for me thanks</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> Tue, 25 Jul 2023 19:19:57 GMT https://community.ee.co.uk/t5/EE-app-and-website/Sim-card-blocked/m-p/1277733#M45021 Naseemkhan12 2023-07-25T19:19:57Z https://community.ee.co.uk/t5/EE-app-and-website/Sim-card-blocked/m-p/1277783#M45026 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3758739">@Naseemkhan12</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>This is not customer service and there is no account access, so you will have to ring customer service to get this sorted.</P> <P>Why do you believe that your SIM card has been blocked?</P> <P>If you believe the SIM card is not working, have you taken it out, given it a clean, also clean the SIM card slot and see if that makes any difference. Another thing is to try the SIM card in another phone to see if there is a problem or whether it works, but make sure that if it is in a phone from another network, that the phone is unlocked.</P> <P>If there is a problem with your SIM card, then you may need a replacement SIM card.</P> <P>Is it not working in one area or everywhere?</P> <P>If in one area, could you click here and check whether there is a problem where you are, you can also register and receive updates and report that there is a problem where you are:</P> <P><A href="https://coverage.ee.co.uk/coverage/ee" target="_blank">https://coverage.ee.co.uk/coverage/ee</A></P> Tue, 25 Jul 2023 20:17:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/Sim-card-blocked/m-p/1277783#M45026 Schockwave 2023-07-25T20:17:19Z