topic Re: EE login is not showing any details in EE app and website

EE login is not showing any details

Mikey075 — Sun, 23 Jul 2023 21:37:51 GMT

I have joined EE and im all setup ok and connections, data, etc all good.

However when I login to my online EE account, I cant see any details about my contract. Do i have to somehow associate my mobile number with my online account?

Re: EE login is not showing any details

XRaySpeX — Sun, 23 Jul 2023 22:18:30 GMT

Yes, you need to Add a No.

Re: EE login is not showing any details

Mikey075 — Sun, 23 Jul 2023 22:25:00 GMT

Thanks, how is this possible please? The home screen is completely empty. The settings screen has no options to add a number.

Re: EE login is not showing any details

XRaySpeX — Mon, 24 Jul 2023 00:58:08 GMT

Has it got Manage Your Nos.? Otherwise try the MyEE app.

Re: EE login is not showing any details

Mikey075 — Mon, 24 Jul 2023 06:13:03 GMT

All sorted now. I was logging into the mobile app and there were no options. But when i logged into my account using a browser there was an add device option. Thanks.

Re: EE login is not showing any details

Leanne_T — Mon, 24 Jul 2023 06:21:27 GMT

Thanks for letting us know @Mikey075

Leanne 🙂