topic My Account in EE app and website

My Account

Burmese21 — Thu, 20 Jul 2023 12:11:39 GMT

MY ACCOUNT

I always pay on the app and I can’t get into it so can you sort this out.I an trying to pay my bill and can’t.

xxxxx xxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

Alex_M — Thu, 20 Jul 2023 10:20:56 GMT

Have you tried again since posting?

You can pay online using the fast payment tool - you just need the mobile number you want to pay for and a UK payment card.

Or, call 360 from your EE mobile to make a payment over the phone if one is outstanding.

Thanks,
Alex

Chris_B — Thu, 20 Jul 2023 10:24:58 GMT

@Burmese21 Have you tried your online account? There is more than one way to access your account

Nick19662 — Thu, 20 Jul 2023 12:53:20 GMT

Why did ee even make this app .its ridiculous. I can't even check how much data I have left .sort this out ee

James_B — Thu, 20 Jul 2023 13:33:46 GMT

Welcome to the EE Community. 🙂

What happens when you try to view your remaining data allowance?

James