https://community.ee.co.uk/t5/EE-app-and-website/Ee-app-won-t-load/m-p/1274727#M44640 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3844114">@Abbieg2001</a>&nbsp;- Have you tried using the MyEE Web portal, instead of the app?</P><P><A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/understanding-my-bill/your-online-ee-bill-explained?CT_Ser_HelpHomepage_PromotedArticle_3_UnderstandBill" target="_blank">https://ee.co.uk/help/help-new/billing-usage-and-top-up/understanding-my-bill/your-online-ee-bill-explained?CT_Ser_HelpHomepage_PromotedArticle_3_UnderstandBill</A></P><P>&nbsp;</P> Sun, 16 Jul 2023 16:59:32 GMT 354- 2023-07-16T16:59:32Z https://community.ee.co.uk/t5/EE-app-and-website/Ee-app-won-t-load/m-p/1274720#M44639 <P>Everytime I login to my app the Home Screen is completely blank so I can’t view my usuage or bills</P> Sun, 16 Jul 2023 16:22:53 GMT https://community.ee.co.uk/t5/EE-app-and-website/Ee-app-won-t-load/m-p/1274720#M44639 Abbieg2001 2023-07-16T16:22:53Z https://community.ee.co.uk/t5/EE-app-and-website/Ee-app-won-t-load/m-p/1274727#M44640 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3844114">@Abbieg2001</a>&nbsp;- Have you tried using the MyEE Web portal, instead of the app?</P><P><A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/understanding-my-bill/your-online-ee-bill-explained?CT_Ser_HelpHomepage_PromotedArticle_3_UnderstandBill" target="_blank">https://ee.co.uk/help/help-new/billing-usage-and-top-up/understanding-my-bill/your-online-ee-bill-explained?CT_Ser_HelpHomepage_PromotedArticle_3_UnderstandBill</A></P><P>&nbsp;</P> Sun, 16 Jul 2023 16:59:32 GMT https://community.ee.co.uk/t5/EE-app-and-website/Ee-app-won-t-load/m-p/1274727#M44640 354- 2023-07-16T16:59:32Z https://community.ee.co.uk/t5/EE-app-and-website/Ee-app-won-t-load/m-p/1274771#M44644 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3844114">@Abbieg2001</a>&nbsp; &nbsp;Try clearing the device cache and uninstalling and reinstalling the app.&nbsp;</P> Sun, 16 Jul 2023 19:23:57 GMT https://community.ee.co.uk/t5/EE-app-and-website/Ee-app-won-t-load/m-p/1274771#M44644 Chris_B 2023-07-16T19:23:57Z