https://community.ee.co.uk/t5/EE-app-and-website/App-not/m-p/1273654#M44508 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3824555">@Mickgrandad51</a>&nbsp; Via your online account you need to set yourself up as the bill payer not an account users&nbsp;</P> Wed, 12 Jul 2023 13:52:23 GMT Chris_B 2023-07-12T13:52:23Z https://community.ee.co.uk/t5/EE-app-and-website/App-not/m-p/1273649#M44506 <P>Hi&nbsp;</P><P>I am new to EE I downloaded the EE app but although I can get on the app it keeps saying it does not belong to me and ask the account holder for access to buy anything otherwise it is just blank.</P><P>what am I doing wrong please.</P> Wed, 12 Jul 2023 13:42:15 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-not/m-p/1273649#M44506 Mickgrandad51 2023-07-12T13:42:15Z https://community.ee.co.uk/t5/EE-app-and-website/App-not/m-p/1273654#M44508 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3824555">@Mickgrandad51</a>&nbsp; Via your online account you need to set yourself up as the bill payer not an account users&nbsp;</P> Wed, 12 Jul 2023 13:52:23 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-not/m-p/1273654#M44508 Chris_B 2023-07-12T13:52:23Z https://community.ee.co.uk/t5/EE-app-and-website/App-not/m-p/1273656#M44509 <P><SPAN>You need to be set up as the Bill Payer under Account Settings &gt;&nbsp;</SPAN><A href="https://myaccount.ee.co.uk/app/my-numbers" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-108ed2fa-207f5123">Manage Numbers</A></P> Wed, 12 Jul 2023 13:53:36 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-not/m-p/1273656#M44509 XRaySpeX 2023-07-12T13:53:36Z