topic Re: Gliches in app in EE app and website

Gliches in app

Amy2539 — Wed, 26 Apr 2023 01:45:06 GMT

Does anyone have the same issue as me? Anytime I am logged into the app and press any link relating to basic extras, adding on accessories or even trying to look at EE shop I always get redirected with a message that says 'we're just making some changes' ?

I get it each time without a doubt and even if I clear data history and cache on the device it consistently happens ...

Re: Gliches in app

Katie_B — Wed, 26 Apr 2023 10:04:44 GMT

Hello @Amy2539.

Welcome to the community.

Are you still seeing this issue now?

Katie

Re: Gliches in app

Beolcra — Mon, 10 Jul 2023 22:27:05 GMT

I get the exact same. I've tried being logged in, not logged in. 2 different devices. Using chrome, microst Edge, Samsung Internet, my EE app. Cleared cookies, data and caches. No luck.

Guess I won't be upgrading from a sim only deal then!

Re: Gliches in app

Christopher_G — Tue, 11 Jul 2023 06:36:26 GMT

Welcome to the community, @Beolcra

If you speak to our technical support team, they'll be able to look into this for you.

Chris