topic Re: Haven't been able to use the ap for weeks, what is going on? Its jokes!! in EE app and website

Haven't been able to use the ap for weeks, what is going on? Its jokes!!

3300 — Mon, 10 Jul 2023 18:17:00 GMT

Re: Haven't been able to use the ap for weeks, what is going on? Its jokes!!

Chris_B — Mon, 10 Jul 2023 20:35:33 GMT

@3300 Clear you device cache and uninstall and reinstall the app

can you login to your online account? If you can not login to that also you need to call customer services and request an account reset.

Re: Haven't been able to use the ap for weeks, what is going on? Its jokes!!

Diane1976 — Mon, 02 Sep 2024 22:38:24 GMT

Don't like the new app it's totally rubbish I won't be using it

Re: Haven't been able to use the ap for weeks, what is going on? Its jokes!!

Leanne_T — Tue, 03 Sep 2024 10:13:09 GMT

Hi @Diane1976

Thanks for coming to the community and letting us know about the app. I would love to help you with the app so you can use this to view all your account details.

Are you able to log in and view your details in the app? Do you need help finding certain information?

Leanne 🙂