topic Re: Improving App ? in EE app and website

Improving App ?

Oneupu2 — Mon, 03 Jul 2023 16:59:25 GMT

I am trying to share data with other phones in my account and because the App is down I can't. How long will this maintenance be taking and when will ot be back to normal. 2 of the phones on my account are my daughters and they need data.

Re: Improving App ?

James_B — Mon, 03 Jul 2023 17:05:12 GMT

Hi @Oneupu2,

Welcome to the EE Community. 🙂

The My EE app isn't currently under maintenance.

If you search for the My EE app in your app store, are there any updates available?

James

Re: Improving App ?

Chris_B — Mon, 03 Jul 2023 17:10:41 GMT

@Oneupu2 Try clearing your device cache also.

Re: Improving App ?

Oneupu2 — Wed, 05 Jul 2023 18:07:43 GMT

All, i deleted the cache to no avail however i deleted the App and reinstalled and that has done the job. Thanks for the responses everyone 🙂

Re: Improving App ?

Leanne_T — Thu, 06 Jul 2023 06:42:55 GMT

Thanks for letting us know @Oneupu2

Have a lovely day 🙂

Leanne.