https://community.ee.co.uk/t5/EE-app-and-website/Haven-t-had-the-new-app-updated-for-weeks/m-p/1271275#M44278 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3808418">@Oakwell50</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Have you checked your App Store or play store to see if there is an update?&nbsp;</P> <P>This has been written so many times in threads what to do, and yes there have been updates, you could also try uninstalling and reinstalling from the App Store or play store and if you are still having problems, ring customer service to reset your account, also clear your cache might help too.</P> Mon, 03 Jul 2023 13:36:25 GMT Schockwave 2023-07-03T13:36:25Z https://community.ee.co.uk/t5/EE-app-and-website/Haven-t-had-the-new-app-updated-for-weeks/m-p/1271274#M44277 Mon, 03 Jul 2023 13:31:50 GMT https://community.ee.co.uk/t5/EE-app-and-website/Haven-t-had-the-new-app-updated-for-weeks/m-p/1271274#M44277 Oakwell50 2023-07-03T13:31:50Z https://community.ee.co.uk/t5/EE-app-and-website/Haven-t-had-the-new-app-updated-for-weeks/m-p/1271275#M44278 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3808418">@Oakwell50</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Have you checked your App Store or play store to see if there is an update?&nbsp;</P> <P>This has been written so many times in threads what to do, and yes there have been updates, you could also try uninstalling and reinstalling from the App Store or play store and if you are still having problems, ring customer service to reset your account, also clear your cache might help too.</P> Mon, 03 Jul 2023 13:36:25 GMT https://community.ee.co.uk/t5/EE-app-and-website/Haven-t-had-the-new-app-updated-for-weeks/m-p/1271275#M44278 Schockwave 2023-07-03T13:36:25Z