topic I need some help with my perks account log in i have reset password in EE app and website

I need some help with my perks account log in i have reset password

Vee88 — Wed, 28 Jun 2023 14:03:10 GMT

Katie_B — Wed, 28 Jun 2023 15:21:17 GMT

Hello @Vee88.

Welcome to the community.

Are you seeing an error when trying to log in to your EE perks account?

Katie

Vee88 — Wed, 28 Jun 2023 15:46:13 GMT

I reset my password then it says my account is deactivated

Vee88 — Wed, 28 Jun 2023 15:49:24 GMT

Keep trying to log in and reset it same thing it did this 2 years ago when I was trying to my perks then also

Katie_B — Wed, 28 Jun 2023 15:52:55 GMT

Thanks for confirming @Vee88.

I have sent you a private message for more details.

Katie