topic Ee app in EE app and website

Ee app

Williamswayne29 — Wed, 28 Jun 2023 04:09:18 GMT

U need to sort this app out its rubbish can't even sign in to make payment.

Re: Ee app

Northerner — Wed, 28 Jun 2023 04:14:10 GMT

Hi @Williamswayne29

If you have an android device try clearing your app cache/data under app settings.

For other ways to pay your bill the read here:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/pay-your-mobile-or-broadband-bill

Thanks

Re: Ee app

Chris_B — Wed, 28 Jun 2023 05:12:42 GMT

@Williamswayne29 That’s because EE do account maintenance when it’ll affect the lest number of customers. This is done so you don’t have potential issues. Unfortunately this means account access is not available.