https://community.ee.co.uk/t5/EE-app-and-website/Data-sharing/m-p/1268971#M44018 <P>Not been able to send my daughter data for days!!! How long does it take to update an app?? Shockingly poor service from ee with no warning it’s happening&nbsp;</P> Tue, 27 Jun 2023 17:17:51 GMT Nixy83 2023-06-27T17:17:51Z https://community.ee.co.uk/t5/EE-app-and-website/Data-sharing/m-p/1268971#M44018 <P>Not been able to send my daughter data for days!!! How long does it take to update an app?? Shockingly poor service from ee with no warning it’s happening&nbsp;</P> Tue, 27 Jun 2023 17:17:51 GMT https://community.ee.co.uk/t5/EE-app-and-website/Data-sharing/m-p/1268971#M44018 Nixy83 2023-06-27T17:17:51Z https://community.ee.co.uk/t5/EE-app-and-website/Data-sharing/m-p/1268999#M44021 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3570598">@Nixy83</a>&nbsp; Can you login to your online account or do you think that you can only use the my EE app ? &nbsp; &nbsp; Have you seen the other comments on this forum about this ? &nbsp; &nbsp; Clear your device cache and uninstall and reinstall the app, &nbsp; <BR />&nbsp; If you can not login to your online account then you need to call customer services and request an account reset only do this if you can not login to your online account as this doesn’t correct the issue of the my EE app as that’s a device issue not an app issue.&nbsp;</P> Tue, 27 Jun 2023 19:20:45 GMT https://community.ee.co.uk/t5/EE-app-and-website/Data-sharing/m-p/1268999#M44021 Chris_B 2023-06-27T19:20:45Z