https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-operate-my-app/m-p/1268909#M44014 <P>Hi team , finding it difficult to open my EE app. Can someone assist me . Thanks&nbsp;</P> Tue, 27 Jun 2023 14:19:05 GMT Kobby191 2023-06-27T14:19:05Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-operate-my-app/m-p/1268909#M44014 <P>Hi team , finding it difficult to open my EE app. Can someone assist me . Thanks&nbsp;</P> Tue, 27 Jun 2023 14:19:05 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-operate-my-app/m-p/1268909#M44014 Kobby191 2023-06-27T14:19:05Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-operate-my-app/m-p/1268918#M44016 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3719931">@Kobby191</a>,</P><P>If you are having trouble opening the My EE app I would first suggest rebooting your device and checking that your My EE app is up-to-date.</P><P>If you are on Android, you can try&nbsp;<A href="https://community.ee.co.uk/t5/My-EE-app-and-website/How-to-clear-app-cache-on-Android-phones/td-p/1268196" target="_blank" rel="noopener">clearing your My EE app cache &amp; data</A>.</P><P>If this does not work, delete and re-download the My EE app by texting <STRONG>APP</STRONG> to <STRONG>150</STRONG>.</P><P>If you are still unable to log in then there is likely a more widespread issue and I would suggest trying again at a later date or visiting <A href="https://id.ee.co.uk/id/login" target="_blank" rel="noopener">My EE on the web</A>.</P><P>Thanks,<BR />Alex</P><P>&nbsp;</P> Tue, 27 Jun 2023 14:31:55 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-operate-my-app/m-p/1268918#M44016 Alex_M 2023-06-27T14:31:55Z