topic Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267803#M43877 <P>Is her EE number under the same account as yours?</P><P>Why exactly will it not let you gift data?</P><P>Thanks,</P><P>Alex</P> Sat, 24 Jun 2023 19:07:56 GMT Alex_M 2023-06-24T19:07:56Z My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267798#M43874 Sat, 24 Jun 2023 18:46:22 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267798#M43874 Deano07 2023-06-24T18:46:22Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267800#M43876 <P>So ....</P><P>EE site down, and can't gift my stranded 17 daughter some data after finishing work&nbsp; to contact the person who has arranged to pick her up&nbsp; - as I'm in work !!!&nbsp;</P><P>Best&nbsp; mobile provider??????????</P> Sat, 24 Jun 2023 18:53:54 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267800#M43876 Deano07 2023-06-24T18:53:54Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267803#M43877 <P>Is her EE number under the same account as yours?</P><P>Why exactly will it not let you gift data?</P><P>Thanks,</P><P>Alex</P> Sat, 24 Jun 2023 19:07:56 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267803#M43877 Alex_M 2023-06-24T19:07:56Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267813#M43881 <P>You don't need data to make a voice call or send/receive text messages.</P> Sat, 24 Jun 2023 19:29:34 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267813#M43881 bristolian 2023-06-24T19:29:34Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267817#M43882 <P>It won't let me access my account because it keeps saying that it's making last minute adjustments...</P> Sat, 24 Jun 2023 19:35:43 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267817#M43882 Deano07 2023-06-24T19:35:43Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267821#M43883 <P>You do to use WhatsApp, email,etc...</P> Sat, 24 Jun 2023 19:38:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267821#M43883 Deano07 2023-06-24T19:38:19Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267913#M43889 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2688128">@Deano07</a></SPAN>,</P> <P>What is the full error message you see when trying to log in to My EE?</P> <P>James</P> Sun, 25 Jun 2023 09:35:43 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267913#M43889 James_B 2023-06-25T09:35:43Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267927#M43891 <P>Hi James B</P><P>It's just a page that says "your app is being improved ".</P><P>I tried to use it about a week ago, and it said the same then.&nbsp;</P><P>It's still the same today&nbsp;</P> Sun, 25 Jun 2023 10:12:58 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267927#M43891 Deano07 2023-06-25T10:12:58Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267935#M43892 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2688128">@Deano07</a></SPAN>,</P> <P>If you search My EE in your app store, is there an update available?</P> <P>James</P> Sun, 25 Jun 2023 10:31:21 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267935#M43892 James_B 2023-06-25T10:31:21Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267936#M43893 <P>No..</P><P>It just says that the app is being updated&nbsp;</P> Sun, 25 Jun 2023 10:34:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267936#M43893 Deano07 2023-06-25T10:34:19Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267940#M43894 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2688128">@Deano07</a></SPAN>,</P> <P>When you search for My EE in your app store (either the Apple App Store or Google Play), rather than searching your devices app list, you should see a manual update is available to download.</P> <P>Can you see this update?</P> <P>James</P> Sun, 25 Jun 2023 10:40:06 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267940#M43894 James_B 2023-06-25T10:40:06Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267957#M43898 <P>Hi James&nbsp;</P><P>I have found it in Google Play and updated the app, but it just freezes every time I log into it..</P><P>I've tried using WiFi and mobile data, but neither seems to work..</P><P>Thanks&nbsp;</P><P>Dean&nbsp;</P> Sun, 25 Jun 2023 11:26:03 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267957#M43898 Deano07 2023-06-25T11:26:03Z Re: My EE, great !!!! Can't gift data to my stranded 17 year old after fi finishing https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267964#M43901 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2688128">@Deano07</a></SPAN>,</P> <P>If you allow a few second for the app to load, you should be able to login successfully.</P> <P>James</P> Sun, 25 Jun 2023 12:07:36 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-EE-great-Can-t-gift-data-to-my-stranded-17-year-old-after-fi/m-p/1267964#M43901 James_B 2023-06-25T12:07:36Z