https://community.ee.co.uk/t5/EE-app-and-website/EE-New-number/m-p/1267548#M43852 <P>Hello.&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3773936">@Bxzzxm</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>I would suggest you ring customer service, then they can reset your account and that should solve it, just let them know your problem.</P> Fri, 23 Jun 2023 21:16:09 GMT Schockwave 2023-06-23T21:16:09Z https://community.ee.co.uk/t5/EE-app-and-website/EE-New-number/m-p/1267543#M43850 <LI-SPOILER><LI-SPOILER>I had an old number and i have stopped using it and i brought a new one and both of them are on EE. I am using the app however my old number still shows up and i want my new one to show up and i’ve already brought data for it however it doesn’t show me the data usage</LI-SPOILER> </LI-SPOILER> Fri, 23 Jun 2023 21:02:57 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-New-number/m-p/1267543#M43850 Bxzzxm 2023-06-23T21:02:57Z https://community.ee.co.uk/t5/EE-app-and-website/EE-New-number/m-p/1267548#M43852 <P>Hello.&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3773936">@Bxzzxm</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>I would suggest you ring customer service, then they can reset your account and that should solve it, just let them know your problem.</P> Fri, 23 Jun 2023 21:16:09 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-New-number/m-p/1267548#M43852 Schockwave 2023-06-23T21:16:09Z https://community.ee.co.uk/t5/EE-app-and-website/EE-New-number/m-p/1267549#M43853 <P>Are they both on PAYG or both on contract or mixed?</P> Fri, 23 Jun 2023 21:17:40 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-New-number/m-p/1267549#M43853 XRaySpeX 2023-06-23T21:17:40Z