topic Re: Confirmation of mobile number on ee in EE app and website

Confirmation of mobile number on ee

AO444 — Wed, 21 Jun 2023 23:37:56 GMT

I can't confirm my number on website or app. I also can't link my account.

Re: Confirmation of mobile number on ee

Leanne_T — Thu, 22 Jun 2023 06:43:20 GMT

Hi @AO444

Thanks for coming here.

Are you looking to purchase a device or accessory on the EE Shop?

Do you have an existing EE mobile or broadband account?

Leanne 🙂

Re: Confirmation of mobile number on ee

XRaySpeX — Fri, 23 Jun 2023 14:21:08 GMT

Do you already have a mobile phone or SIM contract with EE? If not, logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

Re: Confirmation of mobile number on ee

syf77 — Tue, 18 Jul 2023 00:05:49 GMT

I'm trying to link my number to my EE account but says for consumers or business nums only. What do I do?

Re: Confirmation of mobile number on ee

James_B — Tue, 18 Jul 2023 06:31:50 GMT

Hi @syf77,

Welcome to the EE Community. 🙂

Is it an EE number? Are you using a 3G plan?

James