topic Re: App not working in EE app and website

App not working

Trev81 — Wed, 31 May 2023 07:41:30 GMT

Does anyone know when the app will be back online? Thanks

Leanne_T — Wed, 31 May 2023 07:47:13 GMT

Thanks for coming here.

Can you try deleting the app, then going to your app/play store and redownloading the My EE app.

Does this work for you?

Leanne 🙂

Trev81 — Wed, 31 May 2023 08:04:54 GMT

I don't know why I didn't try that before posting 🙈

This has sorted the issue. Thanks Leanne x

Leanne_T — Wed, 31 May 2023 08:09:34 GMT

Thanks for letting me know @Trev81

Glad to hear this is sorted for you 🙂

Leanne.

SamNeedham — Wed, 31 May 2023 19:12:26 GMT

Hi Leanne,

I am having the same issue. I have tried uninstalling the app and the reinstalling, but that hasn't worked. Any other advice?

Leanne_T — Thu, 01 Jun 2023 06:26:20 GMT

Thanks for coming here.

What happens when you log into the app?

Leanne.

Davidlouie04 — Thu, 22 Jun 2023 14:49:54 GMT

Been waiting days 4 it

Christopher_G — Thu, 22 Jun 2023 16:32:13 GMT

Have you tried deleting and redownloading the app?

Chris