topic data gifting in EE app and website

data gifting

helene98 — Wed, 14 Jun 2023 10:58:18 GMT

Hi. I cannot seem to be able to gift data form my android mobile. the site says that there is a problem. can you help please?

Re: data gifting

James_B — Wed, 14 Jun 2023 13:22:30 GMT

Hi @helene98,

Welcome to the EE Community. 🙂

Please can you try manually updating the app via your app store and let me know if that resolves the issue?

Thanks

James

Re: data gifting

helene98 — Fri, 16 Jun 2023 07:28:42 GMT

Hi James,

It hasn't resolved the issue. I keep getting this message. I have attached
a screenshot.

Thank you very much for your help.

Kind regards

Helene

Re: data gifting

Katie_B — Fri, 16 Jun 2023 07:33:12 GMT

Hello @helene98.

It seems your screenshot has not attached please could you try again?

Katie