topic Re: Why wont ny app work cabt view it now for weeks in EE app and website

Why wont ny app work cabt view it now for weeks

Mandyorr — Fri, 16 Jun 2023 11:02:03 GMT

I've been trying view my bills trying update my phone on the app but its constantly saying they working to improve app.

I'm thinking of giving up soon at this rate

Christopher_G — Fri, 16 Jun 2023 13:23:38 GMT

Welcome to the community.

We did update the app within the last couple of weeks. Could you try deleting the app and re-downloading it? Hopefully it they works for you.
Chris

Mf5 — Sun, 18 Jun 2023 10:57:24 GMT

I had same issue. Went to apps in settings and had to enable the app, working now.

Leanne_T — Sun, 18 Jun 2023 11:35:26 GMT

Thanks for letting us know @Mf5

Leanne 🙂