topic Re: How do i gift data to my son, as tge app is not working in EE app and website

How do i gift data to my son, as tge app is not working

Maxsam12B — Thu, 15 Jun 2023 20:22:45 GMT

Re: How do i gift data to my son, as tge app is not working

Chris_B — Thu, 15 Jun 2023 20:24:37 GMT

@Maxsam12B I’ve just logged in so the app is working. What you probably need to do is clear your device cache and maybe uninstall and reinstall the app. You can always gift data via your online account.

Re: How do i gift data to my son, as tge app is not working

SteveC38 — Thu, 15 Jun 2023 22:28:45 GMT

The online account says it’s not available as well as the my Ee app!

Re: How do i gift data to my son, as tge app is not working

Hooter343 — Thu, 15 Jun 2023 22:57:17 GMT

Stop giving people rubbish advise.

Re: How do i gift data to my son, as tge app is not working

Christopher_G — Fri, 16 Jun 2023 07:12:33 GMT

Hi all.

It's actually good advice that @Chris_B has given. Although it maybe hasn't worked for you, it has for others. If you've tried that, and deleting and redownloading the app, and it still isn't working, try gifting through the My EE desktop site.

If you're not able to gift through either, speak to our Mobile Care team who'll be able to look into it further for you, as there may be another reason why it isn't working.

Chris