topic Re: POOR SERVICE in EE app and website

POOR SERVICE

Seanmc3 — Sat, 10 Jun 2023 10:06:34 GMT

Doesn’t give you an approximate time of when it will be back on.

**bleep** poor service

Re: POOR SERVICE

Schockwave — Sat, 10 Jun 2023 11:06:20 GMT

Hello @Seanmc3 ,

Welcome to the community,

If you had checked other threads, you would have found what to do, as there is nothing wrong with the app;.

Make sure you have the latest version, uninstall, reinstall the app, if that does not solve the problem, ring customer service to reset your account.

Re: POOR SERVICE

Chris_B — Sat, 10 Jun 2023 11:11:16 GMT

@Schockwave There is a new issue.

@Seanmc3 If EE give you an approximate time and that time lapses you’ll only kick off because that time has passed.

if you need access to your account you can always access your account via your web browser