https://community.ee.co.uk/t5/EE-app-and-website/Urgent-Assistance-for-phone-use-in-Turkey/m-p/1262289#M43072 <P>Why can’t I use phone phone in turkey? I need urgent assistance as can only use when able to get free WiFi and that is only for internet. Cannot get into app to try and call through that as it’s being updated.&nbsp;</P> Sat, 10 Jun 2023 09:38:13 GMT Ant58 2023-06-10T09:38:13Z https://community.ee.co.uk/t5/EE-app-and-website/Urgent-Assistance-for-phone-use-in-Turkey/m-p/1262289#M43072 <P>Why can’t I use phone phone in turkey? I need urgent assistance as can only use when able to get free WiFi and that is only for internet. Cannot get into app to try and call through that as it’s being updated.&nbsp;</P> Sat, 10 Jun 2023 09:38:13 GMT https://community.ee.co.uk/t5/EE-app-and-website/Urgent-Assistance-for-phone-use-in-Turkey/m-p/1262289#M43072 Ant58 2023-06-10T09:38:13Z https://community.ee.co.uk/t5/EE-app-and-website/Urgent-Assistance-for-phone-use-in-Turkey/m-p/1262294#M43077 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2246770">@Ant58</a>&nbsp; Are you on contract or PAYG ?&nbsp;</P> <P>&nbsp; &nbsp; &nbsp;A call even via the my EE app is still a call and unless you can make a call via your phone dial keypad then a call via the my EE app will not work as it’s still a call. &nbsp; &nbsp;But &nbsp;the my EE app is having big issues at present. &nbsp;</P> Sat, 10 Jun 2023 09:45:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/Urgent-Assistance-for-phone-use-in-Turkey/m-p/1262294#M43077 Chris_B 2023-06-10T09:45:04Z