https://community.ee.co.uk/t5/EE-app-and-website/Data-gifting/m-p/1261858#M42958 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3717855">@Scarlett08</a>&nbsp; Is this via the my EE app or online ? &nbsp;If via the app have you tried clearing the device cache and uninstalling and reinstalling the app. &nbsp;If it’s via your online account you’ll need to call customer services to request an account reset.&nbsp;</P> Fri, 09 Jun 2023 08:45:52 GMT Chris_B 2023-06-09T08:45:52Z https://community.ee.co.uk/t5/EE-app-and-website/Data-gifting/m-p/1261846#M42955 <P>Please can you help, I need to gift data to my daughter today, I've tried several times and can't get into my account at all to do this ??</P> Fri, 09 Jun 2023 08:10:09 GMT https://community.ee.co.uk/t5/EE-app-and-website/Data-gifting/m-p/1261846#M42955 Scarlett08 2023-06-09T08:10:09Z https://community.ee.co.uk/t5/EE-app-and-website/Data-gifting/m-p/1261858#M42958 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3717855">@Scarlett08</a>&nbsp; Is this via the my EE app or online ? &nbsp;If via the app have you tried clearing the device cache and uninstalling and reinstalling the app. &nbsp;If it’s via your online account you’ll need to call customer services to request an account reset.&nbsp;</P> Fri, 09 Jun 2023 08:45:52 GMT https://community.ee.co.uk/t5/EE-app-and-website/Data-gifting/m-p/1261858#M42958 Chris_B 2023-06-09T08:45:52Z