https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1261820#M42943 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3716872">@Nikki2012</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>We recently updated the My EE app. Could you try updating it through the app store, or deleting and redownloading it please?</P> <P>Chris</P> Fri, 09 Jun 2023 07:24:04 GMT Christopher_G 2023-06-09T07:24:04Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1261718#M42924 <P>How long is the app going to take to upgrade its been days..</P> Thu, 08 Jun 2023 20:47:13 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1261718#M42924 Nikki2012 2023-06-08T20:47:13Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1261820#M42943 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3716872">@Nikki2012</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>We recently updated the My EE app. Could you try updating it through the app store, or deleting and redownloading it please?</P> <P>Chris</P> Fri, 09 Jun 2023 07:24:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1261820#M42943 Christopher_G 2023-06-09T07:24:04Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1261865#M42962 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3716872">@Nikki2012</a>&nbsp; &nbsp;Try clearing the device cache if you’ve updated the app&nbsp;</P> Fri, 09 Jun 2023 08:55:12 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1261865#M42962 Chris_B 2023-06-09T08:55:12Z