https://community.ee.co.uk/t5/EE-app-and-website/Poor-Service/m-p/1261817#M42942 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3716796">@Danp1474</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Please can you try manually updating the app via your app store and let me know if that resolves the issue?</P> <P>Thanks</P> <P>James</P> Fri, 09 Jun 2023 07:18:22 GMT James_B 2023-06-09T07:18:22Z https://community.ee.co.uk/t5/EE-app-and-website/Poor-Service/m-p/1261707#M42916 <P>How long is this app update taking!?!</P><P>Joke. Can't access my business account.</P> Thu, 08 Jun 2023 20:28:11 GMT https://community.ee.co.uk/t5/EE-app-and-website/Poor-Service/m-p/1261707#M42916 Danp1474 2023-06-08T20:28:11Z https://community.ee.co.uk/t5/EE-app-and-website/Poor-Service/m-p/1261817#M42942 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3716796">@Danp1474</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Please can you try manually updating the app via your app store and let me know if that resolves the issue?</P> <P>Thanks</P> <P>James</P> Fri, 09 Jun 2023 07:18:22 GMT https://community.ee.co.uk/t5/EE-app-and-website/Poor-Service/m-p/1261817#M42942 James_B 2023-06-09T07:18:22Z https://community.ee.co.uk/t5/EE-app-and-website/Poor-Service/m-p/1261867#M42963 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3716796">@Danp1474</a>&nbsp; Try clearing the device cache if you’ve updated the app&nbsp;</P> Fri, 09 Jun 2023 08:56:24 GMT https://community.ee.co.uk/t5/EE-app-and-website/Poor-Service/m-p/1261867#M42963 Chris_B 2023-06-09T08:56:24Z