topic Re: My EE app in EE app and website

My EE app

Mich-1 — Mon, 05 Jun 2023 19:54:16 GMT

Fór the last week I have been unable to sign into the app

I have updated to the latest version, uninstalled and reinstalled the app but no no avail. I just get a blank screen with no error message

I can log into the website so the password is correct

I am on Samsung S21 running Android 13

Christopher_G — Tue, 06 Jun 2023 07:42:04 GMT

OK, thank you @Mich-1

It sounds like you've tried everything we would recommend in this situation. It may be worth speaking to our technical support team.

Chris

Mich-1 — Wed, 07 Jun 2023 05:54:30 GMT

I worked out the issue was with the browser Edge. I switched to Chrome and I managed to log in.

Christopher_G — Wed, 07 Jun 2023 08:21:06 GMT

OK, thanks for letting us know, @Mich-1

Chris