https://community.ee.co.uk/t5/EE-app-and-website/Help-asking-to-get-into-my-Ee/m-p/1260812#M42774 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3709247">@markdancer1</a>&nbsp; To reset the password you need to do this online not via the my EE app. &nbsp;For some reason a password reset doesn’t work via the app.&nbsp;</P> Wed, 07 Jun 2023 07:23:17 GMT Chris_B 2023-06-07T07:23:17Z https://community.ee.co.uk/t5/EE-app-and-website/Help-asking-to-get-into-my-Ee/m-p/1260774#M42773 <P>I tried to get a new password but when I look into my emails and junk it’s not there to return a new password help me please&nbsp;</P> Wed, 07 Jun 2023 04:50:27 GMT https://community.ee.co.uk/t5/EE-app-and-website/Help-asking-to-get-into-my-Ee/m-p/1260774#M42773 markdancer1 2023-06-07T04:50:27Z https://community.ee.co.uk/t5/EE-app-and-website/Help-asking-to-get-into-my-Ee/m-p/1260812#M42774 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3709247">@markdancer1</a>&nbsp; To reset the password you need to do this online not via the my EE app. &nbsp;For some reason a password reset doesn’t work via the app.&nbsp;</P> Wed, 07 Jun 2023 07:23:17 GMT https://community.ee.co.uk/t5/EE-app-and-website/Help-asking-to-get-into-my-Ee/m-p/1260812#M42774 Chris_B 2023-06-07T07:23:17Z