https://community.ee.co.uk/t5/EE-app-and-website/The-app/m-p/1260611#M42747 <P>The app has been down nearly 3 weeks no one answers the phone they just send you links, it’s becoming a bit of a joke now <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Tue, 06 Jun 2023 16:25:42 GMT MJA3 2023-06-06T16:25:42Z https://community.ee.co.uk/t5/EE-app-and-website/The-app/m-p/1260611#M42747 <P>The app has been down nearly 3 weeks no one answers the phone they just send you links, it’s becoming a bit of a joke now <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Tue, 06 Jun 2023 16:25:42 GMT https://community.ee.co.uk/t5/EE-app-and-website/The-app/m-p/1260611#M42747 MJA3 2023-06-06T16:25:42Z https://community.ee.co.uk/t5/EE-app-and-website/The-app/m-p/1260623#M42752 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3432362">@MJA3</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Could you try manually updating the app via your app store and let me know if that helps?</P> <P>James</P> Tue, 06 Jun 2023 17:00:31 GMT https://community.ee.co.uk/t5/EE-app-and-website/The-app/m-p/1260623#M42752 James_B 2023-06-06T17:00:31Z https://community.ee.co.uk/t5/EE-app-and-website/The-app/m-p/1260637#M42754 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3432362">@MJA3</a>&nbsp; the app hasn’t been down for nearly 3 weeks at all, only today someone was saying it 2 weeks.&nbsp;</P> <P>. &nbsp; You need to clear your device cache and maybe uninstall and reinstall the app. &nbsp; &nbsp; It’s your device that’s not allowing it to function.&nbsp;</P> Tue, 06 Jun 2023 17:26:26 GMT https://community.ee.co.uk/t5/EE-app-and-website/The-app/m-p/1260637#M42754 Chris_B 2023-06-06T17:26:26Z