https://community.ee.co.uk/t5/EE-app-and-website/Can-t-get-account-up-on-my-phone-just-saying-improvement-on-your/m-p/1260366#M42702 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2680526">@dthornelow</a>&nbsp; &nbsp;Is that via the web browser on the device and your online account or via the my EE app. &nbsp; Helps to say how you are trying to access your account.&nbsp;</P> Tue, 06 Jun 2023 06:33:09 GMT Chris_B 2023-06-06T06:33:09Z https://community.ee.co.uk/t5/EE-app-and-website/Can-t-get-account-up-on-my-phone-just-saying-improvement-on-your/m-p/1260359#M42699 Tue, 06 Jun 2023 05:29:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/Can-t-get-account-up-on-my-phone-just-saying-improvement-on-your/m-p/1260359#M42699 dthornelow 2023-06-06T05:29:07Z https://community.ee.co.uk/t5/EE-app-and-website/Can-t-get-account-up-on-my-phone-just-saying-improvement-on-your/m-p/1260366#M42702 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2680526">@dthornelow</a>&nbsp; &nbsp;Is that via the web browser on the device and your online account or via the my EE app. &nbsp; Helps to say how you are trying to access your account.&nbsp;</P> Tue, 06 Jun 2023 06:33:09 GMT https://community.ee.co.uk/t5/EE-app-and-website/Can-t-get-account-up-on-my-phone-just-saying-improvement-on-your/m-p/1260366#M42702 Chris_B 2023-06-06T06:33:09Z https://community.ee.co.uk/t5/EE-app-and-website/Can-t-get-account-up-on-my-phone-just-saying-improvement-on-your/m-p/1265499#M43504 <P>I have been having this problem myself for the last 24 hours with the app.</P> Sun, 18 Jun 2023 19:19:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/Can-t-get-account-up-on-my-phone-just-saying-improvement-on-your/m-p/1265499#M43504 JnPWard 2023-06-18T19:19:07Z