topic Re: Giving family members access to the EE app in EE app and website

Giving family members access to the EE app

neilthatsmyname — Mon, 19 Dec 2022 17:11:43 GMT

I have recently added 2 additional lines to my account. One for my daughter and one for my wife. Is it possible to give them access to the My EE app so they can view their own data allowance and any additional functions?

Re: Giving family members access to the EE app

James_B — Tue, 20 Dec 2022 07:53:37 GMT

Hi @neilthatsmyname,

Welcome to the EE Community. 🙂

Yes, they can setup their own My EE accounts and register as the users of the phones.

Hope this helps.

James

Re: Giving family members access to the EE app

r4k33b — Thu, 01 Jun 2023 20:08:22 GMT

Hi James,

I have done this but it says the number is already connected to an account

Re: Giving family members access to the EE app

Christopher_G — Fri, 02 Jun 2023 06:48:00 GMT

Hi @r4k33b

Welcome to the community.

I recommend speaking to our Mobile Care team so that they can check everything from our side for you.

Chris

Re: Giving family members access to the EE app

Mast0183 — Mon, 05 Jun 2023 18:31:07 GMT

I too would like to know the answer to this one. I'm not sure that I want all family members logging in to our Family account using only my login details. There must be a way around this

Re: Giving family members access to the EE app

Christopher_G — Tue, 06 Jun 2023 07:04:08 GMT

Hi @Mast0183

Have you spoken to our Mobile Care team about this?

Chris