https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259695#M42571 <P>OK, thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3696752">@fly46</a></SPAN>&nbsp;</P> <P>Since it isn't working after doing that, I would recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">technical support team</A>.<BR />Chris</P> Sun, 04 Jun 2023 12:35:52 GMT Christopher_G 2023-06-04T12:35:52Z https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259613#M42567 <P>4 June 2023. Mobile EE app not working. Have re installed but no joy. Samsung mobile phone with latest updates. Suggestions please. Can log into EE website on mobile.</P> Sun, 04 Jun 2023 08:52:02 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259613#M42567 fly46 2023-06-04T08:52:02Z https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259680#M42569 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3696752">@fly46</a></SPAN>&nbsp;</P> <P>Did you fully delete the app and download it again from the app store?<BR />Chris</P> Sun, 04 Jun 2023 12:02:06 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259680#M42569 Christopher_G 2023-06-04T12:02:06Z https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259693#M42570 <P>Hi, am no expert but I selected uninstall and then re installed again from Google Playstore. Thanks for responding.</P> Sun, 04 Jun 2023 12:32:27 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259693#M42570 fly46 2023-06-04T12:32:27Z https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259695#M42571 <P>OK, thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3696752">@fly46</a></SPAN>&nbsp;</P> <P>Since it isn't working after doing that, I would recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">technical support team</A>.<BR />Chris</P> Sun, 04 Jun 2023 12:35:52 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259695#M42571 Christopher_G 2023-06-04T12:35:52Z https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259720#M42576 <P>Will do thanks</P> Sun, 04 Jun 2023 13:34:17 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-app-on-mobile-phone/m-p/1259720#M42576 fly46 2023-06-04T13:34:17Z