https://community.ee.co.uk/t5/EE-app-and-website/New-app/m-p/1258816#M42398 <P>I have been trying to access the app but for two days it came up with its being updated. Eventually i uninstalled and tried to install the new "improved " app but after downloading it fails to install. For a communication company EE is terrible at communication. I'll be looking to move to another provider as EE really dont care or are unable to run a system</P> Fri, 02 Jun 2023 08:06:07 GMT Captjim 2023-06-02T08:06:07Z https://community.ee.co.uk/t5/EE-app-and-website/New-app/m-p/1258816#M42398 <P>I have been trying to access the app but for two days it came up with its being updated. Eventually i uninstalled and tried to install the new "improved " app but after downloading it fails to install. For a communication company EE is terrible at communication. I'll be looking to move to another provider as EE really dont care or are unable to run a system</P> Fri, 02 Jun 2023 08:06:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/New-app/m-p/1258816#M42398 Captjim 2023-06-02T08:06:07Z https://community.ee.co.uk/t5/EE-app-and-website/New-app/m-p/1258857#M42399 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3580604">@Captjim</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Did you completely delete the old app? Could you try restarting your phone and trying it again please?</P> <P>Chris</P> Fri, 02 Jun 2023 10:00:32 GMT https://community.ee.co.uk/t5/EE-app-and-website/New-app/m-p/1258857#M42399 Christopher_G 2023-06-02T10:00:32Z