topic Re: Update done app still doon in EE app and website

Update done app still doon

Glesgaboy1 — Wed, 31 May 2023 23:34:15 GMT

Wit the hells going on with this app,I've done the update still doon, I need to find out my new bill for goodness sake, fix it 🤬

Re: Update done app still doon

Leanne_T — Thu, 01 Jun 2023 07:19:38 GMT

Morning @Glesgaboy1

Thanks for coming here.

Can you access the app this morning?

Are you able to log into your My EE account online?

Leanne 🙂

Re: Update done app still doon

Glesgaboy1 — Thu, 01 Jun 2023 09:14:27 GMT

I sort of can ,but can't access my bill as it keeps saying oops it's not your fault try again I did 5 times and couldn't access it at all.Sent from my Galaxy

Re: Update done app still doon

Leanne_T — Thu, 01 Jun 2023 09:26:33 GMT

Hi @Glesgaboy1

Can you access your bill if you log into your My EE account online?

Leanne 🙂