topic Re: Bill in EE app and website

Bill

Tim123123 — Wed, 31 May 2023 18:54:30 GMT

How do I pay my bill if the app isn’t working

Re: Bill

Nick_39 — Wed, 31 May 2023 19:31:23 GMT

Hi Tim,

The quickest way to pay your bill without going through all the options on 150, is by dialling 360 from an EE phone. This will take you straight through to the payment service where you can make a card payment.

Hope this helps!

Re: Bill

XRaySpeX — Wed, 31 May 2023 20:46:26 GMT

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Bill

Leanne_T — Thu, 01 Jun 2023 06:27:20 GMT

Morning @Tim123123

Thanks for coming here.

Have you been able to log in since you posted?

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app.

Does this work for you?

Leanne 🙂