topic ee App not working. I've deleted it and reinstalled it what in EE app and website

ee App not working. I've deleted it and reinstalled it what

Lynch66 — Wed, 31 May 2023 10:48:01 GMT

Leanne_T — Wed, 31 May 2023 12:04:01 GMT

Thanks for coming here.

Can you try deleting the app, then going to your app/play store and redownloading the My EE app.

Does this work for you?

Leanne 🙂

Chris_B — Wed, 31 May 2023 12:53:53 GMT

@Lynch66 call customer services and request that they reset your online account.

Lynch66 — Wed, 31 May 2023 13:01:47 GMT

Yes I've done that already, still not working.

Thanks

Lynch66 — Wed, 31 May 2023 13:02:29 GMT

Thank you.

Leanne_T — Wed, 31 May 2023 13:26:12 GMT

Have you called our mobile care team to get this looked into further? @Lynch66

Leanne.