topic Re: EE app in EE app and website

EE app

Soph30 — Tue, 30 May 2023 22:54:06 GMT

For over month it's not been working and internet isnt good either what's happening and what's going on I've been an eye customer for over 3 years now it's rediculas

Re: EE app

Leanne_T — Wed, 31 May 2023 07:12:00 GMT

Hi @Soph30

Thanks for coming here.

Is the app working for you this morning?

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app.

Does this work for you?

Leanne 🙂

Re: EE app

Chris_B — Wed, 31 May 2023 07:14:09 GMT

@Soph30 The app hasn’t been down for over a month. It’s been accessible if you haven’t tried deleting and reinstalling it and I highly recommend you call customer services and request that they reset your online.