https://community.ee.co.uk/t5/EE-app-and-website/EE-service/m-p/1257788#M42124 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3676571">@Howalyn</a>&nbsp; &nbsp;Why do you say that ? &nbsp;The app/your account being down it’s actually being done for your benefit so it works better for you. &nbsp; &nbsp; You’re not charged to have the app and it costs EE to have the app and have it integrated with your online EE account. &nbsp; &nbsp;I fail to see where the profit is made in that for EE. &nbsp;&nbsp;<BR /><BR /></P> <P>And perhaps you should try it now. &nbsp; &nbsp;</P> Wed, 31 May 2023 04:41:19 GMT Chris_B 2023-05-31T04:41:19Z https://community.ee.co.uk/t5/EE-app-and-website/EE-service/m-p/1257782#M42122 <P>It feels like EE has now become too focused on its profits rather than its customers,&nbsp;</P> Wed, 31 May 2023 04:23:37 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-service/m-p/1257782#M42122 Howalyn 2023-05-31T04:23:37Z https://community.ee.co.uk/t5/EE-app-and-website/EE-service/m-p/1257788#M42124 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3676571">@Howalyn</a>&nbsp; &nbsp;Why do you say that ? &nbsp;The app/your account being down it’s actually being done for your benefit so it works better for you. &nbsp; &nbsp; You’re not charged to have the app and it costs EE to have the app and have it integrated with your online EE account. &nbsp; &nbsp;I fail to see where the profit is made in that for EE. &nbsp;&nbsp;<BR /><BR /></P> <P>And perhaps you should try it now. &nbsp; &nbsp;</P> Wed, 31 May 2023 04:41:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-service/m-p/1257788#M42124 Chris_B 2023-05-31T04:41:19Z