topic Bill in EE app and website

Bill

Saimahuss — Tue, 30 May 2023 17:24:44 GMT

I am trying to pay bill but can not log into account

Re: Bill

Chris_B — Tue, 30 May 2023 17:29:10 GMT

@Saimahuss Is that via the app or online ? If it’s via the app delete the app and then reinstall it and try again. If you still have issues with the app you need to call customer service and request an account reset.

Re: Bill

Northerner — Tue, 30 May 2023 17:36:03 GMT

Hi @Saimahuss

Other ways to pay your bill can be found here:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/how-do-i-pay-my-phone-bill

Thanks