topic Re: Need to give data . Site still down in EE app and website

Need to give data . Site still down

rupert1944 — Mon, 29 May 2023 19:31:06 GMT

Re: Need to give data . Site still down

Schockwave — Mon, 29 May 2023 22:08:50 GMT

Hello @rupert1944 ,

Welcome to the community,

If you are writing about the app, there is nothing wrong with it, you will need to uninstall and reinstall it and if you are still have problems, you will need to speak to customer service to get this sorted.

Re: Need to give data . Site still down

Leanne_T — Tue, 30 May 2023 07:41:21 GMT

Hi there @rupert1944

Thanks for coming here.

Have you been able to log in since you posted?

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app.

Does this work for you?

Leanne 🙂