https://community.ee.co.uk/t5/EE-app-and-website/I-can-t-access-my-account/m-p/1256958#M41868 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3663897">@Mick1306</a>&nbsp; tried deleting the app and reinstalling it</P> Sun, 28 May 2023 20:31:51 GMT Chris_B 2023-05-28T20:31:51Z https://community.ee.co.uk/t5/EE-app-and-website/I-can-t-access-my-account/m-p/1256955#M41866 Sun, 28 May 2023 20:27:39 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-can-t-access-my-account/m-p/1256955#M41866 Mick1306 2023-05-28T20:27:39Z https://community.ee.co.uk/t5/EE-app-and-website/I-can-t-access-my-account/m-p/1256958#M41868 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3663897">@Mick1306</a>&nbsp; tried deleting the app and reinstalling it</P> Sun, 28 May 2023 20:31:51 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-can-t-access-my-account/m-p/1256958#M41868 Chris_B 2023-05-28T20:31:51Z https://community.ee.co.uk/t5/EE-app-and-website/I-can-t-access-my-account/m-p/1257060#M41898 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3663897">@Mick1306</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Can you try deleting the app, then going to your app/play store and redownloading the My EE app.&nbsp;</P> <P>Does this work for you?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 29 May 2023 07:23:31 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-can-t-access-my-account/m-p/1257060#M41898 Leanne_T 2023-05-29T07:23:31Z