topic Update in EE app and website

Update

Cherylg86 — Sun, 28 May 2023 11:30:36 GMT

How much longer is the update going to take my son needs data gifted??

Christopher_G — Sun, 28 May 2023 11:45:50 GMT

Could you try deleting and redownloading your app from your phone's app store please?

Chris

Cherylg86 — Sun, 28 May 2023 12:14:10 GMT

Hiya Chris

I've tried that and now it won't let me install it again?

Thanks cheryl

Sent from Outlook for Android<>

Christopher_G — Sun, 28 May 2023 12:28:04 GMT

What does it say when you try to, @Cherylg86?

Chris

Cherylg86 — Sun, 28 May 2023 15:28:10 GMT

Failure to download try again or check ways to fix it but they don't work

Thanks cheryl

Sent from Outlook for Android<>

Christopher_G — Mon, 29 May 2023 07:06:41 GMT

You may need to speak to our technical support team so they can look into this for you.

Chris