topic Re: Seriously how long can an App update take. Its been over 24hrs. Joke company in EE app and website

Seriously how long can an App update take. Its been over 24hrs. Joke company

Fugaizy — Sun, 28 May 2023 05:27:22 GMT

Re: Seriously how long can an App update take. Its been over 24hrs. Joke company

Northerner — Sun, 28 May 2023 05:48:36 GMT

Hi @Fugaizy

Works fine for me. Have you tried your online account.

Thanks

Re: Seriously how long can an App update take. Its been over 24hrs. Joke company

Leanne_T — Sun, 28 May 2023 06:35:24 GMT

Morning @Fugaizy

Thanks for coming here.

Can you try deleting the app, then going to your app/play store and redownloading the My EE app.

Does this work for you?

Thanks 🙂

Leanne.

Re: Seriously how long can an App update take. Its been over 24hrs. Joke company

ChrisM74 — Sun, 28 May 2023 08:43:49 GMT

Why should customers have to delete the app and then re install for it to work? No other apps do this so do it's something you've done to force this. If EE can't manage to update an app then something's seriously wrong!