topic Re: APP Down time. in EE app and website

APP Down time.

Ikyu — Sun, 28 May 2023 02:52:16 GMT

Hi, It's bank holiday weekend, the app been down all day, I'm unable to give my daughter any data, hence she now not allowed out because I'm unable to track her location for safety..... why so long downtime??

Re: APP Down time.

Northerner — Sun, 28 May 2023 05:56:12 GMT

Hi @Ikyu

Unfortunately maintenance happens.

The app seems to be working now.

Thanks

Re: APP Down time.

Leanne_T — Sun, 28 May 2023 06:07:22 GMT

Hi @Ikyu

Thanks for coming here.

Can you try deleting the app, then going to your app/play store and redownloading the My EE app.

Does this work for you?

Leanne.