topic Re: My EE app in EE app and website

My EE app

Jan1958 — Thu, 25 May 2023 07:33:10 GMT

My EE doesn't seen to be working ?

Katie_B — Thu, 25 May 2023 09:08:48 GMT

Welcome to the community.

Are you receiving an error message?

Please could you provide more details so we can look into this further for you.

Katie

Jan1958 — Thu, 25 May 2023 09:14:10 GMT

My EE app just not loading at all.
?

Katie_B — Thu, 25 May 2023 09:15:25 GMT

How long have you had the app open for loading?

Katie

Jan1958 — Thu, 25 May 2023 09:19:10 GMT

Never had a problem until yesterday I deleted the app and re downloaded it.
Still nothing I.m afraid. Just the EE symbol and won't let me log in.

Katie_B — Thu, 25 May 2023 09:25:16 GMT

Thanks for confirming @Jan1958.

Are you connected to WiFi or using mobile data?

Katie