https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1251565#M41236 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3614983">@Bethanywest1</a>&nbsp; &nbsp;You set your setup in your account as a user not the bill payer. &nbsp;</P> Tue, 09 May 2023 19:57:17 GMT Chris_B 2023-05-09T19:57:17Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1251562#M41235 <P>Hi trying to look at my upgrades and apparently I am not the account holder?&nbsp;</P> Tue, 09 May 2023 19:14:39 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1251562#M41235 Bethanywest1 2023-05-09T19:14:39Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1251565#M41236 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3614983">@Bethanywest1</a>&nbsp; &nbsp;You set your setup in your account as a user not the bill payer. &nbsp;</P> Tue, 09 May 2023 19:57:17 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1251565#M41236 Chris_B 2023-05-09T19:57:17Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1251618#M41238 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3614983">@Bethanywest1</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>To switch from user to bill payer, please <A href="https://id.ee.co.uk/login" target="_blank">login to My EE</A> and go to <STRONG>Account settings</STRONG> &gt; <STRONG>Manage numbers</STRONG>.</P> <P>Hope this helps.</P> <P>James</P> Wed, 10 May 2023 07:08:28 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1251618#M41238 James_B 2023-05-10T07:08:28Z